Delighted Customers Podcast

Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.

Recent Episodes
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Recent Reviews
  • tpOCR
    Foundational nuggets to implement immediately
    No matter who is on the show or what the topic is, I consistently find myself taking away precious nuggets to implement into my personal and professional development. Not just for me, but for my team, my stakeholders and the reasons we are in business, our customers. Feel free to try any of the nuggets that are offered and you’ll immediately see the transformation in how you and your people interact across the business.
  • Noriskforme
    Enlightening conversation
    I always learn the practical ways of doing something. And this podcast inspires me to think beyond typical possibilities.
  • markslatin
    Must listen for all business leaders who put customers first
    Great insights for business leaders who want to differentiate their brand by the experience they deliver to their customers.
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